Conditions for using the services of alo.bg
I. General
These Terms and the Personal Data Protection Policy contained in these Terms should be read carefully before using the services of ALO.BG EOOD offered through the alo.bg internet platform. The terms have the force of a contract and govern the relationship between ALO.BG EOOD (hereinafter referred to as "Administrator") and the user of the Services offered by the Administrator (hereinafter referred to as "User"). The conditions also describe the practices in the processing of the User's personal data in connection with the Services provided by the Administrator. Agreeing to these Terms during the registration procedure on the alo.bg internet platform or outside such a procedure also means the User's consent to the Personal Data Protection Policy, as well as consent to the processing of the provided personal data in accordance with the procedure provided for in it. For Services for which registration is not required, using the Internet platform and/or using other related services or tools where these Terms and the Privacy Policy are applicable, it will be considered that the User has read, understood and has agreed to them, as well as to the processing of his personal data.
These Terms are also applicable to the sites realestates.bg, topescort.bg and noshtuvka.bg, kashtizagosti.bg, nochtuvki.bg, which are part of the alo.bg internet platform.
In case the User does not agree with the conditions below, he should not use the services of ALO.BG EOOD.
II. Basic concepts:
1. In the sense of these Terms, the listed concepts are used with the following meaning:
1.1. The "ADMINISTRATOR" of the alo.bg internet platform is the trading company ALO.BG EOOD, EIC 102821160, registered office and management address: Burgas, 6 "Knyaz Boris" St., ground floor 8, with actual owner Georgi Milkov Getov.
1.2. "USER" is any natural or legal person who uses any of the Services of the Administrator. Persons under the age of 18 should use these services under the supervision of a parent, guardian or guardian.
1.3. The Administrator's "SERVICES" include, but are not limited to:
- access to information resources on the alo.bg internet platform;
- creating a user profile on the alo.bg internet platform;
- publishing ads on the alo.bg internet platform;
- publication of advertising banners on the alo.bg internet platform;
- creation of a presentation page "Site at alo.bg";
- generating, storing and sending resumes to job advertisements on the alo.bg internet platform;
- the possibility of sending personal messages on announcements and to Users of the Internet platform;
- possibility to send comments on ads;
- subscribing to new ads on the alo.bg internet platform;
- promotion of advertisements;
- other opportunities provided to Users through the Internet platform.
1.4. "SUPER TOP ad" - The ad appears before all TOP, VIP and free ads and has a larger photo in the ad listings. It is marked with a "SUPER TOP" sign.
1.5. "TOP ad" - The ad is displayed in more prominent positions and with a larger photo. It is marked with a "TOP" sign.
1.6. "VIP ad" - The ad is displayed before the free ads (after the TOP ads). It is marked with a "VIP" sign.
1.7. "First ad" - The ad is moved once to the first place before other ads with the same status (free, VIP, TOP or SUPER TOP).
1.8. "Group of persons performing a common activity" are:
- Entering the Internet platform from the same computer, office, browser or IP address;
- Sharing the same physical address, company registration, correspondence address, customer service address;
- Having general contact information – phones, e-mails, Skype accounts, websites, etc.;
- For which the Administrator has data that they are connected and between which there is an explicit or implicit contract.
These Terms and the Personal Data Protection Policy contained in these Terms should be read carefully before using the services of ALO.BG EOOD offered through the alo.bg internet platform. The terms have the force of a contract and govern the relationship between ALO.BG EOOD (hereinafter referred to as "Administrator") and the user of the Services offered by the Administrator (hereinafter referred to as "User"). The conditions also describe the practices in the processing of the User's personal data in connection with the Services provided by the Administrator. Agreeing to these Terms during the registration procedure on the alo.bg internet platform or outside such a procedure also means the User's consent to the Personal Data Protection Policy, as well as consent to the processing of the provided personal data in accordance with the procedure provided for in it. For Services for which registration is not required, using the Internet platform and/or using other related services or tools where these Terms and the Privacy Policy are applicable, it will be considered that the User has read, understood and has agreed to them, as well as to the processing of his personal data.
These Terms are also applicable to the sites realestates.bg, topescort.bg and noshtuvka.bg, kashtizagosti.bg, nochtuvki.bg, which are part of the alo.bg internet platform.
In case the User does not agree with the conditions below, he should not use the services of ALO.BG EOOD.
II. Basic concepts:
1. In the sense of these Terms, the listed concepts are used with the following meaning:
1.1. The "ADMINISTRATOR" of the alo.bg internet platform is the trading company ALO.BG EOOD, EIC 102821160, registered office and management address: Burgas, 6 "Knyaz Boris" St., ground floor 8, with actual owner Georgi Milkov Getov.
1.2. "USER" is any natural or legal person who uses any of the Services of the Administrator. Persons under the age of 18 should use these services under the supervision of a parent, guardian or guardian.
1.3. The Administrator's "SERVICES" include, but are not limited to:
- access to information resources on the alo.bg internet platform;
- creating a user profile on the alo.bg internet platform;
- publishing ads on the alo.bg internet platform;
- publication of advertising banners on the alo.bg internet platform;
- creation of a presentation page "Site at alo.bg";
- generating, storing and sending resumes to job advertisements on the alo.bg internet platform;
- the possibility of sending personal messages on announcements and to Users of the Internet platform;
- possibility to send comments on ads;
- subscribing to new ads on the alo.bg internet platform;
- promotion of advertisements;
- other opportunities provided to Users through the Internet platform.
1.4. "SUPER TOP ad" - The ad appears before all TOP, VIP and free ads and has a larger photo in the ad listings. It is marked with a "SUPER TOP" sign.
1.5. "TOP ad" - The ad is displayed in more prominent positions and with a larger photo. It is marked with a "TOP" sign.
1.6. "VIP ad" - The ad is displayed before the free ads (after the TOP ads). It is marked with a "VIP" sign.
1.7. "First ad" - The ad is moved once to the first place before other ads with the same status (free, VIP, TOP or SUPER TOP).
1.8. "Group of persons performing a common activity" are:
- Entering the Internet platform from the same computer, office, browser or IP address;
- Sharing the same physical address, company registration, correspondence address, customer service address;
- Having general contact information – phones, e-mails, Skype accounts, websites, etc.;
- For which the Administrator has data that they are connected and between which there is an explicit or implicit contract.
1.9. "Site on alo.bg" - the possibility for the User to have his own presentation page on the alo.bg internet platform, containing his ads and additional content added by him, photos, etc. The presentation page is automatically activated when there is at least 1 published ad by the User on the alo.bg platform and is automatically deactivated if there are no active ads, as well as in cases where the User himself has selected "Site on alo.bg" in all his ads to be hidden.
III. Rules regarding the creation of a user profile (account, registration):
2. To publish ads on the alo.bg internet platform and to use its other functionalities, registration is required, which is done by filling in an electronic form, in which you must indicate username, password, e-mail address, to accept these Terms and give consent to the processing of personal data. At the entered e-mail address, the User will receive an automatic message containing a link to confirm the e-mail address, valid for a period of 24 hours. If the confirmation link is not used within the specified period, the data entered for the respective registration is automatically deleted. If the link is visited, the registration associated with this link is activated.
Some functionality on the platform requires verification of a real phone number. Verification is done by phone call or SMS. If the user refuses to provide his real phone number, the corresponding functionality will be unavailable.
3. In the created user profile, the User has the opportunity to fill in additional personal information such as names, phone, address, website, etc., as well as to add photos. By filling in this information, the User declares that the specified data is voluntarily provided, that it is complete and accurate, and that it will update it in a timely manner if it changes. Information on how the provided personal data is processed and for what purposes is contained in section XI. Privacy Policy, an integral part of these Terms.
4. The created account on the alo.bg internet platform is used through a username and password. The User is obliged to protect and not provide his username and password for use by third parties and should immediately notify the Administrator in case of disclosure of the password.
5. In the event that the User does not wish to register on the alo.bg internet platform, the same may publish ads on the platform by submitting an ad to the Administrator's office, as well as by calling the call center at the value-added number 090063010 (2, BGN 40 with VAT for the entire call).
6. Regardless of whether the user is a natural person, a legal entity or a group of persons performing a common activity (see item 1.8), the user has the right to only one user profile on the alo.bg internet platform.
IV. Rules regarding the publication and content of advertisements:
7. It is not allowed, and the Administrator reserves the right to delete without warning advertisements/comments/messages/account/advertisement/photos/video:
7.1. In which the mandatory fields are filled in incorrectly.
7.2. Without an accurate and detailed description of the offered product, service, activity or work.
7.3. Which do not correspond or partially do not correspond to a specific category and subcategory of the Internet platform.
7.4. Advertisements similar in meaning or content (text, photos or video) to an already published advertisement (even in a different category, subcategory, town) by the same user or related persons under item 1.8.
7.5. Ads containing text, photos or video similar to previously published ads by other users on the platform.
7.6. Which contain more than one number of services or goods offered, or messages of a general nature.
7.7. Which contain non-existent, unreliable, incorrect or erroneous information.
7.8. Which contain photos or video that do not correspond to the specific offer contained in the text of the ad
7.9. In which goods or services are offered for which the publisher is not authorized by the owner or rights holder.
7.10. Which are not entered in Bulgarian. The use of a foreign language is permissible if it represents an alternative translation of the Bulgarian text entered in the ad, as well as for indicating trademarks and product models.
7.11. Which contain text or individual words and parts of words in capital letters (Caps Lock). Example: "NEW NIKON CAMERA FOR SALE".
7.12. Which contain multiple spelling errors, special characters, extra spaces, periods, etc. punctuation marks, a set of identical or meaningless letters, and also text that does not refer to a specific product , service, activity or job.
Which contain intrusive inscriptions (eg "Urgent", "Sale", etc.), visual effects, additions and processed photos that distinguish the advertisement from other advertisements.
7.14. Which contain any kind of contact information (phone number, email address or other contact data, including from social networks) in the title or in the text of the ad (except for the special fields) or in the attached photos or video in the ad, including in the profile photo 7.15.Offering
used goods without a description of the product and its condition
advertisements or with content that refers by text, web address or link to other advertisement sites.
7.17. Real estate listings that list the submitter type as "Owner," provided that the advertiser is not the actual owner of the property.
7.18. Ads offering a product or service that is currently out of date.
7.19. In which, after editing the ad, the originally published product/property/service, etc., has been replaced.
7.20. Which contain value-added phones, outside the allowed categories: "SERVICES - OCCULT", "DATING, ESCORT - PHONE SEX". Listings that feature value-added phones in the permitted categories must mention this in the listing text as well as their billing rate.
7.21. Which contain unoriginal photos and video in the category "Dating. Escort”.
7.22. For which many complaints are received.
7.23. Which in any way infringes copyright or other intellectual property rights.
7.24. Which have illegal or morally objectionable textual content, photos or video.
7.25. Which contain personal data (TIN, copy of passport, identity card or other).
7.26. Which contain pictures or video with pornographic content.
7.27. Offering goods or services for which a permit, license or registration regime has been established, except in the exceptions provided by law and if a photo of the document certifying the respective permit, license or registration is attached to the ad.
7.28. Which contain text, photos or video aimed at political agitation.
7.29. Offering software products, licenses, codes, keys, serial numbers, etc. for activation of software products offered without the original media to which they relate.
7.30. Which contain obscene expressions, insults or threats, as well as those calling for the spread of violence, anti-democratic ideology, discrimination or hatred on any basis.
7.31. Offering tobacco products (including tobacco waste, tobacco substitutes, flavorings and e-cigarette liquids), alcoholic products and any excise goods within the meaning of the Act on Excise and Tax Warehouses.
7.32. Ads that are oriented to the collection of information about Users.
7.33. Offering human and animal tissues and organs, as well as biological and genetic material.
7.34. Advertisements on Internet shops, in which the specific product, subject of the advertisement, is not mentioned.
7.35. Offering queen bees and swarms, without specified names and telephone numbers, with which they are present in the List of registered producers of queen bees and swarms/broods, according to Art. 26, paragraph 2 of Ordinance No. 47 of November 11, 2003 on the production and supply of the market of elite and breeding queen bees and brood (swarms) and the procedure for keeping a register, according to the Law on Beekeeping.
7.36. Offering firearms and ammunition, the possession or trade of which requires a proper permit, as well as explosives and pyrotechnics (including fireworks, rockets, etc.).
7.37. Offering or seeking medicinal products or dietary supplements with medicinal properties.
7.38. Offering or seeking narcotic and psychotropic substances, including narcotic substances, as well as their precursors, drugs with a controlled regime and any other substances used as their substitutes, including products containing them.
7.39. Offering or seeking dangerous chemical substances and mixtures, including products containing such substances and mixtures.
7.40. Offering goods without the necessary certificate, declaration of conformity, marking, labeling, instruction/instructions for safe use, specification, etc., required by Bulgarian legislation and the applicable acts of the European Union.
7.41. Offering protected animal, plant and mushroom species, as well as parts of them.
7.42. Containing offers to participate in financial or commodity pyramid schemes or other similar structures, or offering dubious ways of generating income or goods, and related training.
7.43. In which accounts are offered on various platforms and services.
7.44. In which coins or banknotes are offered in circulation, as well as counterfeit or counterfeit coins or banknotes; as well as coins, coins and banknotes of collectible and numismatic value, without information on provenance, year of issue, serial number and actual photo.
7.45. In which cultural assets are offered without the necessary information on origin, identification and registration under the Cultural Heritage Act.
7.46. Containing text, photo or video aimed at unfair competition, property or emotional harm to other Users of the platform or third parties.
7.47. Which do not contain specific and accurate information about a position or place of work (town) in the "Work" category.
7.48. In which packages are offered under contracts concluded with Internet, TV and mobile service providers, as well as SIM cards.
7.49. The title of which contains more than two regional cities.
7.50. Messages and comments for advertising purposes.
7.51. Containing games of chance.
III. Rules regarding the creation of a user profile (account, registration):
2. To publish ads on the alo.bg internet platform and to use its other functionalities, registration is required, which is done by filling in an electronic form, in which you must indicate username, password, e-mail address, to accept these Terms and give consent to the processing of personal data. At the entered e-mail address, the User will receive an automatic message containing a link to confirm the e-mail address, valid for a period of 24 hours. If the confirmation link is not used within the specified period, the data entered for the respective registration is automatically deleted. If the link is visited, the registration associated with this link is activated.
Some functionality on the platform requires verification of a real phone number. Verification is done by phone call or SMS. If the user refuses to provide his real phone number, the corresponding functionality will be unavailable.
3. In the created user profile, the User has the opportunity to fill in additional personal information such as names, phone, address, website, etc., as well as to add photos. By filling in this information, the User declares that the specified data is voluntarily provided, that it is complete and accurate, and that it will update it in a timely manner if it changes. Information on how the provided personal data is processed and for what purposes is contained in section XI. Privacy Policy, an integral part of these Terms.
4. The created account on the alo.bg internet platform is used through a username and password. The User is obliged to protect and not provide his username and password for use by third parties and should immediately notify the Administrator in case of disclosure of the password.
5. In the event that the User does not wish to register on the alo.bg internet platform, the same may publish ads on the platform by submitting an ad to the Administrator's office, as well as by calling the call center at the value-added number 090063010 (2, BGN 40 with VAT for the entire call).
6. Regardless of whether the user is a natural person, a legal entity or a group of persons performing a common activity (see item 1.8), the user has the right to only one user profile on the alo.bg internet platform.
IV. Rules regarding the publication and content of advertisements:
7. It is not allowed, and the Administrator reserves the right to delete without warning advertisements/comments/messages/account/advertisement/photos/video:
7.1. In which the mandatory fields are filled in incorrectly.
7.2. Without an accurate and detailed description of the offered product, service, activity or work.
7.3. Which do not correspond or partially do not correspond to a specific category and subcategory of the Internet platform.
7.4. Advertisements similar in meaning or content (text, photos or video) to an already published advertisement (even in a different category, subcategory, town) by the same user or related persons under item 1.8.
7.5. Ads containing text, photos or video similar to previously published ads by other users on the platform.
7.6. Which contain more than one number of services or goods offered, or messages of a general nature.
7.7. Which contain non-existent, unreliable, incorrect or erroneous information.
7.8. Which contain photos or video that do not correspond to the specific offer contained in the text of the ad
7.9. In which goods or services are offered for which the publisher is not authorized by the owner or rights holder.
7.10. Which are not entered in Bulgarian. The use of a foreign language is permissible if it represents an alternative translation of the Bulgarian text entered in the ad, as well as for indicating trademarks and product models.
7.11. Which contain text or individual words and parts of words in capital letters (Caps Lock). Example: "NEW NIKON CAMERA FOR SALE".
7.12. Which contain multiple spelling errors, special characters, extra spaces, periods, etc. punctuation marks, a set of identical or meaningless letters, and also text that does not refer to a specific product , service, activity or job.
Which contain intrusive inscriptions (eg "Urgent", "Sale", etc.), visual effects, additions and processed photos that distinguish the advertisement from other advertisements.
7.14. Which contain any kind of contact information (phone number, email address or other contact data, including from social networks) in the title or in the text of the ad (except for the special fields) or in the attached photos or video in the ad, including in the profile photo 7.15.Offering
used goods without a description of the product and its condition
advertisements or with content that refers by text, web address or link to other advertisement sites.
7.17. Real estate listings that list the submitter type as "Owner," provided that the advertiser is not the actual owner of the property.
7.18. Ads offering a product or service that is currently out of date.
7.19. In which, after editing the ad, the originally published product/property/service, etc., has been replaced.
7.20. Which contain value-added phones, outside the allowed categories: "SERVICES - OCCULT", "DATING, ESCORT - PHONE SEX". Listings that feature value-added phones in the permitted categories must mention this in the listing text as well as their billing rate.
7.21. Which contain unoriginal photos and video in the category "Dating. Escort”.
7.22. For which many complaints are received.
7.23. Which in any way infringes copyright or other intellectual property rights.
7.24. Which have illegal or morally objectionable textual content, photos or video.
7.25. Which contain personal data (TIN, copy of passport, identity card or other).
7.26. Which contain pictures or video with pornographic content.
7.27. Offering goods or services for which a permit, license or registration regime has been established, except in the exceptions provided by law and if a photo of the document certifying the respective permit, license or registration is attached to the ad.
7.28. Which contain text, photos or video aimed at political agitation.
7.29. Offering software products, licenses, codes, keys, serial numbers, etc. for activation of software products offered without the original media to which they relate.
7.30. Which contain obscene expressions, insults or threats, as well as those calling for the spread of violence, anti-democratic ideology, discrimination or hatred on any basis.
7.31. Offering tobacco products (including tobacco waste, tobacco substitutes, flavorings and e-cigarette liquids), alcoholic products and any excise goods within the meaning of the Act on Excise and Tax Warehouses.
7.32. Ads that are oriented to the collection of information about Users.
7.33. Offering human and animal tissues and organs, as well as biological and genetic material.
7.34. Advertisements on Internet shops, in which the specific product, subject of the advertisement, is not mentioned.
7.35. Offering queen bees and swarms, without specified names and telephone numbers, with which they are present in the List of registered producers of queen bees and swarms/broods, according to Art. 26, paragraph 2 of Ordinance No. 47 of November 11, 2003 on the production and supply of the market of elite and breeding queen bees and brood (swarms) and the procedure for keeping a register, according to the Law on Beekeeping.
7.36. Offering firearms and ammunition, the possession or trade of which requires a proper permit, as well as explosives and pyrotechnics (including fireworks, rockets, etc.).
7.37. Offering or seeking medicinal products or dietary supplements with medicinal properties.
7.38. Offering or seeking narcotic and psychotropic substances, including narcotic substances, as well as their precursors, drugs with a controlled regime and any other substances used as their substitutes, including products containing them.
7.39. Offering or seeking dangerous chemical substances and mixtures, including products containing such substances and mixtures.
7.40. Offering goods without the necessary certificate, declaration of conformity, marking, labeling, instruction/instructions for safe use, specification, etc., required by Bulgarian legislation and the applicable acts of the European Union.
7.41. Offering protected animal, plant and mushroom species, as well as parts of them.
7.42. Containing offers to participate in financial or commodity pyramid schemes or other similar structures, or offering dubious ways of generating income or goods, and related training.
7.43. In which accounts are offered on various platforms and services.
7.44. In which coins or banknotes are offered in circulation, as well as counterfeit or counterfeit coins or banknotes; as well as coins, coins and banknotes of collectible and numismatic value, without information on provenance, year of issue, serial number and actual photo.
7.45. In which cultural assets are offered without the necessary information on origin, identification and registration under the Cultural Heritage Act.
7.46. Containing text, photo or video aimed at unfair competition, property or emotional harm to other Users of the platform or third parties.
7.47. Which do not contain specific and accurate information about a position or place of work (town) in the "Work" category.
7.48. In which packages are offered under contracts concluded with Internet, TV and mobile service providers, as well as SIM cards.
7.49. The title of which contains more than two regional cities.
7.50. Messages and comments for advertising purposes.
7.51. Containing games of chance.
7.52. With an unrealistic price or a price without VAT.
8. Re-posting by the same User of a product or service in a new advertisement is not allowed if the product/service is present in a deleted, expired or archived advertisement.
9. A total of up to 15 media files can be attached to each ad, including YouTube videos (via a link from the YouTube platform). The alo.bg platform provides a paid service with which the User can increase the number of photos in his ad after reaching the maximum limit. The new limit is valid for the specific ad, is not limited in time and is valid until the ad is deleted.
9.1. All media files must:
- Be owned by the publisher or for which he has a legal basis to use them;
- To be of good quality;
- Match the content of the advertisement and clearly and unambiguously show what is offered;
- Not to show people, property, things or content for which the publisher does not have the express consent of the relevant people/owners/right holders. The Publishing User must be able to prove at any time that he has the express consent or rights to publish the relevant media files.
- To meet additional requirements that are explicitly described in the photo/video field when publishing the ad in the relevant category.
9.2. Supported media formats:
- Photos – supported formats .jpg, .jpeg, .gif, .png up to 4 MB; Photos are resized to the limits of 1280x1000 pixels if their dimensions exceed them; A watermark with the ad address in alo.bg is automatically added to each photo in order to prevent unauthorized copying of user content; The alo.bg platform provides a paid service "4K photos to an ad", with which the User can once activate photos with a resolution of up to 3840x2160 pixels to the relevant ad.
- Video – the user can upload only one video file to each ad, and its size cannot exceed 100 MB; The video file is processed to a maximum resolution of 1080x1080 pixels and a maximum duration of 30 seconds (if the video is longer, the first 30 seconds are taken). A watermark with the address of the ad in alo.bg is automatically added to each video in order to prevent unauthorized copying of user content;
- Youtube Video – the user can also upload a link to a video from the YouTube platform.
- Panoramic photo - the user can upload a panoramic photo to the ad in Equirectangular (GoogleStreetView) format
10. By accepting these Terms, the User gives his consent to the ads published by him on alo.bg being automatically published on the following sites, which are part of the alo.bg platform:
10.1. Advertisements in the "Properties-sales" and "Properties-rents" categories are published on the realestates.bg website.
10.2. Ads in the categories "Escorts, Escorts" are published on the website topescort.bg.
10.3. Ads in the categories "Nights" are published on the sites noshtuvka.bg, kashtizagosti.bg, noshtuvki.bg.
11. The user agrees that the advertisements published on the sites mentioned in item 10 (if the site provides such an option) will be translated into Russian and English using an automatic machine translator.
V. Management of advertisements on the alo.bg internet platform. Paid services
12. Advertisements are published for a period chosen by the User, and the validity of the advertisement can be extended by him at any time. Ad corrections are unlimited and free.
13. Advertisements are automatically disabled in the User's profile after their expiration, unless renewed or extended by them. The same person can also archive their own ads before their validity has expired.
14. Expired ads and archived ads can be reactivated by the User at any time within 1 month of their deactivation by clicking the "Activate" or "Edit" button on the ad. If they are not activated during this period, the ads are automatically deleted. All the User's ads can be deleted by him at any time.
15. The alo.bg platform offers the following paid options - "SUPER TOP", "TOP listing", "VIP listing" and "First listing". They can be paid at the cash desk in the Administrator's office and by SMS to a short value-added number. The administrator is not an operator of payments through the SMS technology (SMS payments) and is not responsible for undelivered or incorrectly delivered SMSes by the relevant mobile operator. The administrator is also not responsible for messages sent that do not comply with the instructions he has specified.
16. The alo.bg Platform provides the User with the opportunity to load an amount of money of his choice into his own user wallet, located in his profile, using any of the methods offered on the Platform. Amounts loaded in the wallet can be used for paid services of the Administrator.
17. Depending on the size of the loaded amounts in the user's wallet, the User may receive a different number of "bonus points" free of charge, which he can use for paid services of the Administrator. The received "bonus points" have a monetary equivalent, which cannot be redeemed or refunded in any way by the Administrator.
18. The price for a specific service of the Administrator may vary depending on its duration, method of payment and number of ads in the relevant category. The tariff for paid services can be found at the following email address: http://www.alo.bg/price_calc/. The administrator reserves the right to change the price of the paid services at any time, as well as the right to change the ways in which they can be used.
19. More information about the paid services on the alo.bg platform can be found at the following email address: https://www.alo.bg/info_promote.php
20. The user cannot refuse a paid service and request a refund of the amount, if its execution has started by the Administrator.
21. The use of a paid ad service does not guarantee its publication if the ad does not comply with these Terms, Bulgarian legislation or applicable regulations of the European Union. The administrator has the right to remove such an ad, and the value of the paid service will not be refunded.
22. The administrator does not refund amounts for prepaid subscriptions or paid services for ads in the following cases:
22.1. when the advertisement is removed by the Administrator after a User's signal that it is no longer relevant;
22.2. in cases where the ad has been archived or deleted by the User himself;
22.3. in all cases when the User's profile is blocked/deleted and/or the ads are restricted/deleted by the Administrator due to the User's actions that are in violation of these Terms, Bulgarian legislation or applicable regulations of the European Union.
23. The administrator refunds only unused amounts available in the user's wallet. These amounts can be refunded by bank transfer or transferred to another (new) account.
23.1. In case of transfer of the amount to a new account, the User should present:
1. Original receipt with which the amount was loaded;
2. Application (free text), where the Username to which the amount is to be transferred is specified.
23.2. In case of refund of the amount by bank transfer, the User should present:
1. Original receipt with which the amount was charged;
2. Application (free text), where the IBAN and three names of the bank account holder are indicated, in which the remaining amount is to be refunded.
23.3. The necessary documents under item 23.1. etc. 23.2. should be sent to the address: Burgas, "Knyaz Boris" St. No. 6, ground floor 8.
23.4. When refunding amounts by bank transfer, the "bonus points" received, if any, are deducted.
23.5. Recovery, resp. transfer of the amounts is carried out by the Administrator within two weeks from the date of receipt of the documents under item 23.1. etc. 23.2.
24. Amounts paid through the SMS technology (SMS payments) are not refunded regardless of whether the service has started or not.
25. The Administrator reserves the right to add new Services, change or remove existing Services without prior notice and without being responsible for this.
26. The administrator cannot guarantee the performance of the paid services "SUPER TOP", "TOP advertisement" or "VIP advertisement" for a period longer than 12 months from the date of the last payment for them.
VI. Rights and obligations of the User
27. The User has the right to register a user profile on the alo.bg platform and to use the services, resources and information available on the platform in accordance with these Terms. Information on the rights of the User in relation to the processing of his personal data is contained in section XI. Privacy Policy, an integral part of these Terms.
28. The User's obligations include, but are not limited to:
28.1. not to use unregulated advertising, marketing and other techniques that are outside the scope of the services provided by the Administrator;
28.2. not to send or distribute in any way advertising, unsolicited commercial messages and letters, for the purpose of seeking and recruiting customers, through the platform's electronic messaging system. Upon receiving such messages, the User should immediately inform the Administrator.
28.3. not to disclose personal data concerning other Users, which became known to the User when using the Administrator's services, except in the cases provided by law and this Policy for the protection of personal data;
28.4. to keep secret his username and password for access to the alo.bg platform and not to provide his user profile for use by other persons;
28.5. not to post announcements, comments, messages, etc. materials that in any way violate these Terms, Bulgarian legislation or applicable regulations of the European Union, as well as those that violate the rights of third parties.
28.6. not to copy, modify and reproduce the information resources and materials published on the Internet platform;
28.7. to present evidence of the existence of the documents and registrations required by law regarding the advertisements published by him, upon request by the Administrator or by a control body within the period specified by the Administrator or the control body.
28.8. It is forbidden to repeatedly publish the same comment under one or more ads (spam). These comments will be deleted at the discretion of the Administrator. In case of repeated offense, the access of the author of the comments to the services of the Administrator will be restricted.
29. Any person who has a legal interest can file a report when he considers that an advertisement violates his rights and legal interests. A report that does not meet the requirements below will not be considered.
29.1. The report is submitted in written form in Bulgarian.
29.2. The signal should contain: identification data of the sender; contact information for feedback; specifying a specific advertisement; description of the violation; specifying the specific regulatory provision or point of these Terms that the ad violates and what the whistleblower's request consists of.
29.3. Evidence certifying the sender's rights shall be attached to the report.
29.4. When the signal is submitted by an agent, a power of attorney applies.
29.5. The administrator examines the submitted signal within 7 days from the date of its receipt. This period may be extended at the Administrator's discretion, which shall be notified to the sender.
29.6. If the report is well-founded and supported by evidence, the Administrator respects the request made with the report, if it is within his competences.
VII. Rights and obligations of the Administrator
30. The Administrator has no obligation to control the content of the announcements and advertisements published on the Internet platform, as well as to monitor whether they violate these Terms, Bulgarian legislation or applicable regulations of the European Union, copyright or related rights , or intellectual property rights, as well as to monitor for illegal use of a foreign trademark, trademark of origin, etc., nor to look for facts and circumstances indicating the performance of illegal activity.
31. The administrator has the right at his discretion, without warning and without being responsible for his actions:
31.1. to delete profiles, advertisements, photos, videos, comments, messages that violate these Terms, Bulgarian legislation and applicable regulations of the European Union, as well as those that violate the rights of third parties, as sums for the same are not refunded, in case that they have been paid;
31.2. to lock or delete ads and registrations in case of frequent corrections of the content, photos and video, as well as in the replacement of the content, photos or video of the ad with those of another product/property/service, and amounts for the same are not refunded in case have been paid;
31.3. to disable and return for correction ads that do not meet the requirements of these Terms, and amounts for the same are not refunded in case they have been paid;
31.4. to change the category and sub-category of any listing that the Administrator deems to be correct and appropriate for the relevant listing;
31.5. to postpone the publication of a User ad, in order to verify the compliance of the content of the ad with these Terms, the Bulgarian legislation or the applicable acts of the European Union.
31.6. not to accept, refuse or suspend advertisements, the content and/or layout of which violate these Terms, the provisions of current legislation, applicable EU acts, good morals, as well as when they affect or could affect the rights, economic and/or other legitimate interests of the Administrator and/or third parties;
31.7. to block the User's access to his user profile in the cases provided for in these Terms.
32. The Administrator has the right to send its Users unsolicited commercial messages, including through the system for exchanging electronic messages between users, incorporated in the Internet platform, in order to inform users about new services or about changes in the conditions of services offered so far on the Internet platform .
33. The administrator has the right, at his discretion, to limit access to part of the content of the Internet platform to persons under the age of 18.
34. The Administrator may allow or deny the creation of a new profile by a User whose data has been added to the Administrator's ban list.
35. The administrator has the right at his discretion and according to arrangements with third parties to place advertising banners and other advertising materials anywhere on the Internet platform, including in the space occupied by the advertisement, regardless of whether it is free or paid and regardless of whether the banner or the advertising material is from a competitor of the advertiser.
36. The alo.bg platform may contain links or references to sites owned or operated by third parties. The administrator has no obligation to control and monitor these links and references, nor is he responsible for the content, privacy policy or security of the sites to which they lead. If the User connects to such sites, he does so entirely at his own risk and responsibility.
37. The administrator has the right to compensation for all damages, expenses and claims of third parties that are a consequence of a violation by the User of these Terms, of Bulgarian legislation or applicable regulations of the European Union and/or unregulated use of the services provided from the internet platform.
VIII. Liability
38. "ALO.BG" EOOD is the owner of the internet platform alo.bg, but is not the sender of the announcements and advertising contained in the internet platform, is not a party or intermediary in the relationships of the Users, on the occasion of or in connection with the published announcements or advertising and has no direct or indirect control over them. The sender is solely responsible for the content of the announcement and advertisement. Users use the published information at their own risk and responsibility. In this sense, the Administrator bears no responsibility towards the User and third parties, on the occasion of or in connection with the published announcements or advertising, including in the following non-exhaustively listed hypotheses concerning:
38.1. the availability, safety and quality of the goods and the content of the services brought to the attention of the User through the published announcements, electronic references, advertising banners, photos, video, etc.;
38.2. the occurrence, guarantee, execution, amendment and termination of assumed obligations and commitments, in relation to the goods and services offered by third parties, through published announcements, electronic references, advertising banners, etc., and is not responsible for the illegal nature of the activities of third parties persons or for suffered damages and lost profits arising from these relations;
38.3. the reliability and timeliness of the published announcements and advertising;
38.4. the subjective perceptions and interpretation of the accuracy, completeness and usefulness of the information resources of the Internet platform;
38.5. materials or information published by the User on the Internet platform that in any way infringe the property or non-property rights of third parties, including copyright or intellectual property rights, as well as any other type of illegal use of a foreign trademark, trademark of origin, etc.;
38.6. damages incurred by the User as a result of illegal use of his username and password by third parties;
38.7. the opinions/comments/texts expressed by users that are illegal, offensive, defamatory, threatening, harmful, obscene in nature, etc. similar content or contains defamatory, racist, sexual, discriminatory, violent or incitement to acts of violence, terror, anti-democratic ideologies or other reprehensible words, expressions, appeals, statements, qualifications, etc.;
38.8. failure to provide the services of the Internet platform in the event of circumstances beyond its control – malicious attacks by third parties, in the case of force majeure, random events, problems in the global Internet network and in the provision of services beyond the control of the Administrator;
38.9. suffered damages and lost benefits that occurred as a result of the termination, suspension, change or limitation of the services of the Internet platform, the deletion, modification, loss, unreliability, inaccuracy or incompleteness of the messages, announcements and advertising made available through the alo.bg platform;
38.10. suffered damages and lost benefits for the User, which occurred as a result of the blocking of his user profile and/or deletion of his registration, in the case of detected violations, as well as in the provision of information about the User, in compliance with the orders of competent state authorities, requested in due course .
39. The user bears full responsibility both to the Administrator and to third parties for the content of the advertisements and advertising published by him, and in this regard for any errors or inaccuracies in the description of the goods/services in the advertisement or advertisement, for the personal messages sent, comments and signals, as well as for all your actions or actions performed through your user profile, in connection with the use of the alo.bg platform, which violate these Terms, Bulgarian legislation or applicable regulations of the European Union, including in cases of violation of copyright or related rights, as well as intellectual property rights, trademark and sign rights, as well as in cases of caused property or moral damage and inconvenience to third parties. The user is responsible for his actions even after closing his user profile.
40. The User undertakes to indemnify the Administrator for all damages suffered by the latter and/or lost benefits, including for paid property sanctions, paid compensation to third parties, attorney's fees and/or other costs, as a result of open proceedings or claims against the Administrator, in connection with announcements, comments, messages, advertising, photos, videos, etc., which the User has published in violation of these Terms, of Bulgarian legislation, of the applicable normative acts of the European Union or of good manners, etc.
41. The Administrator has the right at his discretion, without warning, to take measures against Users in case of multiple violations of these Terms, Bulgarian legislation or applicable regulations of the European Union, as well as in case of multiple reports:
41.1. In case of gross or repeated violations by a User - the Administrator has the right to delete his user profile and add his contacts to a ban list in order to prevent re-registration of the same on the alo.bg internet platform.
41.2. In the case of gross or repeated violations by a User with a monthly subscription (prepaid package ads above the free limits):
- for one violation within the current month - the Administrator has the right to delete advertisements published in violation of these Terms, Bulgarian legislation or applicable regulations of the European Union.
- for a second violation within the current month – the Administrator has the right to remove the VIP subscription and related additional services, as well as disable all photos and videos in the User's ads for a period of 7 calendar days.
- for three or more violations within the current month - the Administrator has the right to limit the User's access to the Internet platform.
41.3. At the Administrator's discretion, other measures and restrictions may be imposed.
42. Submission of misleading or wrong information to the ALO.BG team in the form of an e-mail, message or irregularity to an advertisement published on the Internet platform is not allowed, and the sender of such information will be subject to the measures according to item 41.
IX. Termination of services
43. Advertisements may be deleted in the following cases:
43.1. at any time by the User through the functionality in the Internet platform;
43.2. after the expiration of the validity of the advertisements or after their manual deactivation by the User, they remain on the servers of alo.bg for a period of 1 month, after which they are deleted by an automatic system;
43.3. by the Administrator, in the cases provided for in these Terms.
44. The user account may be blocked in the following cases:
44.1. in case of suspicion of violation by the User of these Terms, of other conditions provided for in the Internet platform, of Bulgarian legislation or applicable EU regulations, of the rights, freedoms and legitimate interests of the Administrator or of third parties;
44.2. upon receipt of a request from a competent state body;
44.3. with a request from the User, if there is a valid reason for this;
45. The user account can be deleted in the following cases:
45.1. at any time, with a request from the User, through the functionality in the Internet platform;
45.2. automatically, in case of a long period of non-use of the account (more than 1 year);
45.3. in the presence of two or more profiles of one person, the profiles are reduced to one at the discretion of the Administrator;
45.4. at the Administrator's discretion, profiles created to circumvent the restrictions established by these Terms are also deleted;
45.5. in case of violation of these Terms, of other conditions provided for in the Internet platform, of Bulgarian legislation or applicable EU regulations;
45.6. when the User's actions affect or could affect the rights, economic and/or other legal interests of the Administrator and/or third parties;
45.7. as a preventive measure against abuses when the User uses VPN/TOR/Proxy/public or other networks for the purpose of anonymization.
45.8. in other cases at the Administrator's discretion, with prior notice.
46. When deleting the account, all accompanying profile data - ads, contact information, etc. - are deleted. Deleted listings and accounts are not recoverable. Information on how personal data provided is deleted is contained in Section XI. Privacy Policy, an integral part of these Terms.
X. Copyrights and intellectual property rights
47. All copyrights and intellectual property rights on the information resources and materials published on the Internet platform are subject to the protection of the current legislation, and their unregulated use constitutes a violation of the law and entails civil, administrative and criminal penalties. criminal liability. The user confirms and guarantees that he owns or has the necessary permissions (licenses, rights, consent) from the rights holders, in connection with the content of the advertisements or advertising published by him on the alo.bg platform, giving his express consent for the Administrator to use, reproduce, distributes, creates derivative works in connection with the provision of its Services, including but not limited to the purpose of promoting them in all media formats and channels.
XI. Privacy Policy
48. This Privacy Policy ("Policy") has been adopted in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons, in connection with the processing of personal data and on the free movement of such data and describes the practices of "ALO.BG" EOOD, EIK 102821160, with headquarters and management address: Burgas, Knyaz Boris Street ” No. 6, parter 8 in the processing of the User's personal data, in connection with the Services provided by the Administrator on the alo.bg internet platform.
Groups of persons for whom personal data is processed
49. In connection with the Services provided, the Administrator processes information about the following Data Subjects:
49.1. Users of the Administrator's services with registration, including automatic registration with data transfer from other sites, through the social networks "Facebook", "Google" and "Apple";
49.2. Users of the Administrator's services without registration;
49.3. Persons who have made inquiries by e-mail, call, requests, alerts, complaints or other correspondence to the Administrator;
49.4. Persons whose information is contained in inquiries (including by calling), requests, signals, complaints or other correspondence addressed to the Administrator.
50. In the event that a person under the age of 16 has provided their personal data without the consent of their parents and/or guardians, the latter should immediately inform the Administrator about this.
Purposes for which personal data are processed
51. The administrator processes the information provided for in the Terms of Use of the services of alo.bg and this Personal Data Protection Policy for the following purposes and on the following legal grounds:
51.1. Conclusion and execution of a contract for the Administrator's services: registration (creation of a user profile); activities to provide the services available through the platform; making payments etc.; for communication, including by e-mail, necessary in connection with the Services provided; notification of changes to the Services; providing the ability to send messages and to comment on content; to participate in online games, competitions and promotions;
For these purposes, it may be necessary to process some or all of the below categories of data.
51.2. Legal basis: fulfillment of obligations stipulated by law, such as storing information for a certain period; provision of data by order of competent state or judicial authorities, carried out in due order; implementation of the control powers of the competent state authorities; performing financial and accounting activities (e.g. issuing invoices, processing payments); fulfillment of the Administrator's legal obligations for notification of various circumstances related to the User's rights, the Services provided or data protection, etc. similar. For these purposes, it may be necessary to process some or all of the below categories of data.
51.3. Legitimate interest of the Administrator: exercise of general user administration; receiving and processing received signals, complaints, requests and other correspondence; resolving disputes, detecting and preventing malicious acts, fraud and violations; resolve technical or platform functionality issues; maintaining and administering the Services; sending messages about the services offered by the Administrator; tracking aggregate and individual user activity, such as keyword searches, postings, and transactional activity; traffic management of the Internet platform; generating anonymous statistics for the users of the platform; conducting inquiries, surveys and surveys and for statistical purposes.
The administrator may periodically send advertising (promotional) materials or messages for the purposes of direct marketing, in case of express consent to this.
For these purposes, it may be necessary to process some or all of the categories listed below.
51.4. Express consent. The processing of personal data in this case is specific and to the extent and scope provided for in the relevant consent.
52. When the information collected by and about the User does not allow the direct or indirect identification of the User as a specific individual, the Administrator may use this information or share it with third parties for any purpose.
Scope of the personal data that is processed
53. The Administrator processes personal data voluntarily provided by the User. The latter decides independently what data to provide about himself.
54. The administrator is not responsible for the voluntariness or accuracy of the data provided by individuals and does not carry out any checks in this sense. In all cases of doubt, fraud and/or abuse, the Administrator should be notified immediately.
55. The User declares and guarantees that the content and information he publishes using the Services of the Administrator does not violate the rights of third parties in connection with the protection of their personal data or any of their other personal rights, including that they have previously received their consent to such publication.
56. The administrator clearly indicates the mandatory (place an asterisk) or voluntary nature of providing each category of data and the consequences of refusing to provide them. Failure to provide information in a field marked with an asterisk may affect the ability to use the Administrator's services.
57. It should be borne in mind that the alo.bg information platform is a public environment that allows third parties to view the advertisements published in it together with the personal data indicated in them. By accepting these Terms and Policy, the User declares that he is informed, accepts and agrees that all information (including personal data) included in the content he publishes in/through the Administrator's Services will be publicly available.
Personal data that is processed
58. The Administrator collects and processes the following information from and about the User:
58.1. The registration information that the User provides in order to create a profile (account) on the platform necessarily contains a username (which is recommended not to match the User's name), a password and an e-mail address, which is necessary to confirm the registration and subsequent communication , in connection with the used Services. The registration information may also include the User's name, telephone number, city, address and any other information that the User wishes to provide voluntarily, through the registration form for any of the Administrator's Services, without being expressly requested by him.
58.2. Public information and publications - consists of publication of advertisements, comments, photos, video, electronic references (links) and any other content that the User publishes in/through the Services of the Administrator, and any personal information that accompanies such content, which may to include names, profile information, photos, etc. Public information and publications are always public, which means that they are available to anyone and can be displayed on the Internet platform or in search results of external search engines.
The user can restrict access to some of this information using the platform's functionalities or by not filling it in the relevant fields. The user himself makes a judgment about what information and data about himself he wants to make publicly available. At the discretion of the Administrator, when the processing is necessary for the conclusion of a contract or for the purposes of the legitimate interests of the Administrator or a third party, data such as names, identification number and address may also be processed.
58.3. Resume - The Platform enables the User to create and store in his profile one or more resumes (CVs), which the User can, at his discretion, send in private messages to job advertisements published on the Internet platform. The CV contains the following information: name, email, correspondence address, telephone, nationality, date of birth, gender, place of residence; education and qualifications; professional experience and information about positions held; skills; language skills; possession of a motor vehicle driving license and other additional information, including a photo. The user decides for himself what data to include in the relevant resume and if he does not wish to fill in any of the fields marked with an asterisk, he can create his resume outside the internet platform, which he can attach and save in his profile and send as provided in the platform way to the relevant job posting.
58.4. Online games, competitions and promotions. The Administrator may collect personal information such as names and contact details when participating in games, quizzes or other marketing promotions that are sponsored through the Internet Platform or on third party sites. The administrator may also process information necessary to improve the effectiveness of its advertising campaigns, including what advertisements are viewed and clicked on the web or on third-party sites.
58.5. Information from social networks and other services. If the User accesses or logs in (logs in) to the Administrator's Service account through a "social network" type service (Facebook, Google, etc.) or connects the Administrator's Service with a social network service or other services provided from third parties, the information that the Administrator processes may also include the user identifier and/or the username associated with this service, any information or content that the User has consented to be shared by it with third parties, such as the names and the profile picture, usernames on the relevant social network or other service, email address, as well as other public information. When the User accesses the Services of the Administrator through a social network service or other service provided by a third party, or when he connects the Service of the Administrator with such services, it will be considered that he authorizes the Administrator to process such information in accordance with this Policy.
If the User does not want his personal information to be shared in this way, he should not connect his account in the social network with that of the Administrator's Services and not participate in sharing the Administrator's Services in social networks.
58.6. Information about the User's activity on the alo.bg internet platform. When the User accesses or interacts with the Services of the Administrator, the Administrator may store technical information about the device from which the platform is accessed, the Internet browser and operating system used, IP address, date and time of each visit, location, the search that is performed on the Internet platform, advertisements or advertising banners that are clicked, the sites from which the platform is accessed and other information associated with the User.
58.7. Information from other sources. The administrator stores and processes information received through electronic forms on the Internet platform, through calls to the telephone exchange, by sending by regular or e-mail, for the purpose of administering and resolving complaints, signals, disputes, inquiries, requests or other questions made in communication to the Administrator.
58.8. Financial information. The Administrator processes bank account data and other bank information in connection with transactions carried out by the User through banking or through the alo.bg platform, with which services to the Administrator are paid.
58.9. Information from the system for exchanging electronic messages between Users. Registered Users have the opportunity to send each other messages in connection with the advertisements published on the Internet platform. The messages contain free text entered entirely by the User, who independently decides whether to send the message and what personal data to include in it. The administrator processes information about these messages, without their content.
8. Re-posting by the same User of a product or service in a new advertisement is not allowed if the product/service is present in a deleted, expired or archived advertisement.
9. A total of up to 15 media files can be attached to each ad, including YouTube videos (via a link from the YouTube platform). The alo.bg platform provides a paid service with which the User can increase the number of photos in his ad after reaching the maximum limit. The new limit is valid for the specific ad, is not limited in time and is valid until the ad is deleted.
9.1. All media files must:
- Be owned by the publisher or for which he has a legal basis to use them;
- To be of good quality;
- Match the content of the advertisement and clearly and unambiguously show what is offered;
- Not to show people, property, things or content for which the publisher does not have the express consent of the relevant people/owners/right holders. The Publishing User must be able to prove at any time that he has the express consent or rights to publish the relevant media files.
- To meet additional requirements that are explicitly described in the photo/video field when publishing the ad in the relevant category.
9.2. Supported media formats:
- Photos – supported formats .jpg, .jpeg, .gif, .png up to 4 MB; Photos are resized to the limits of 1280x1000 pixels if their dimensions exceed them; A watermark with the ad address in alo.bg is automatically added to each photo in order to prevent unauthorized copying of user content; The alo.bg platform provides a paid service "4K photos to an ad", with which the User can once activate photos with a resolution of up to 3840x2160 pixels to the relevant ad.
- Video – the user can upload only one video file to each ad, and its size cannot exceed 100 MB; The video file is processed to a maximum resolution of 1080x1080 pixels and a maximum duration of 30 seconds (if the video is longer, the first 30 seconds are taken). A watermark with the address of the ad in alo.bg is automatically added to each video in order to prevent unauthorized copying of user content;
- Youtube Video – the user can also upload a link to a video from the YouTube platform.
- Panoramic photo - the user can upload a panoramic photo to the ad in Equirectangular (GoogleStreetView) format
10. By accepting these Terms, the User gives his consent to the ads published by him on alo.bg being automatically published on the following sites, which are part of the alo.bg platform:
10.1. Advertisements in the "Properties-sales" and "Properties-rents" categories are published on the realestates.bg website.
10.2. Ads in the categories "Escorts, Escorts" are published on the website topescort.bg.
10.3. Ads in the categories "Nights" are published on the sites noshtuvka.bg, kashtizagosti.bg, noshtuvki.bg.
11. The user agrees that the advertisements published on the sites mentioned in item 10 (if the site provides such an option) will be translated into Russian and English using an automatic machine translator.
V. Management of advertisements on the alo.bg internet platform. Paid services
12. Advertisements are published for a period chosen by the User, and the validity of the advertisement can be extended by him at any time. Ad corrections are unlimited and free.
13. Advertisements are automatically disabled in the User's profile after their expiration, unless renewed or extended by them. The same person can also archive their own ads before their validity has expired.
14. Expired ads and archived ads can be reactivated by the User at any time within 1 month of their deactivation by clicking the "Activate" or "Edit" button on the ad. If they are not activated during this period, the ads are automatically deleted. All the User's ads can be deleted by him at any time.
15. The alo.bg platform offers the following paid options - "SUPER TOP", "TOP listing", "VIP listing" and "First listing". They can be paid at the cash desk in the Administrator's office and by SMS to a short value-added number. The administrator is not an operator of payments through the SMS technology (SMS payments) and is not responsible for undelivered or incorrectly delivered SMSes by the relevant mobile operator. The administrator is also not responsible for messages sent that do not comply with the instructions he has specified.
16. The alo.bg Platform provides the User with the opportunity to load an amount of money of his choice into his own user wallet, located in his profile, using any of the methods offered on the Platform. Amounts loaded in the wallet can be used for paid services of the Administrator.
17. Depending on the size of the loaded amounts in the user's wallet, the User may receive a different number of "bonus points" free of charge, which he can use for paid services of the Administrator. The received "bonus points" have a monetary equivalent, which cannot be redeemed or refunded in any way by the Administrator.
18. The price for a specific service of the Administrator may vary depending on its duration, method of payment and number of ads in the relevant category. The tariff for paid services can be found at the following email address: http://www.alo.bg/price_calc/. The administrator reserves the right to change the price of the paid services at any time, as well as the right to change the ways in which they can be used.
19. More information about the paid services on the alo.bg platform can be found at the following email address: https://www.alo.bg/info_promote.php
20. The user cannot refuse a paid service and request a refund of the amount, if its execution has started by the Administrator.
21. The use of a paid ad service does not guarantee its publication if the ad does not comply with these Terms, Bulgarian legislation or applicable regulations of the European Union. The administrator has the right to remove such an ad, and the value of the paid service will not be refunded.
22. The administrator does not refund amounts for prepaid subscriptions or paid services for ads in the following cases:
22.1. when the advertisement is removed by the Administrator after a User's signal that it is no longer relevant;
22.2. in cases where the ad has been archived or deleted by the User himself;
22.3. in all cases when the User's profile is blocked/deleted and/or the ads are restricted/deleted by the Administrator due to the User's actions that are in violation of these Terms, Bulgarian legislation or applicable regulations of the European Union.
23. The administrator refunds only unused amounts available in the user's wallet. These amounts can be refunded by bank transfer or transferred to another (new) account.
23.1. In case of transfer of the amount to a new account, the User should present:
1. Original receipt with which the amount was loaded;
2. Application (free text), where the Username to which the amount is to be transferred is specified.
23.2. In case of refund of the amount by bank transfer, the User should present:
1. Original receipt with which the amount was charged;
2. Application (free text), where the IBAN and three names of the bank account holder are indicated, in which the remaining amount is to be refunded.
23.3. The necessary documents under item 23.1. etc. 23.2. should be sent to the address: Burgas, "Knyaz Boris" St. No. 6, ground floor 8.
23.4. When refunding amounts by bank transfer, the "bonus points" received, if any, are deducted.
23.5. Recovery, resp. transfer of the amounts is carried out by the Administrator within two weeks from the date of receipt of the documents under item 23.1. etc. 23.2.
24. Amounts paid through the SMS technology (SMS payments) are not refunded regardless of whether the service has started or not.
25. The Administrator reserves the right to add new Services, change or remove existing Services without prior notice and without being responsible for this.
26. The administrator cannot guarantee the performance of the paid services "SUPER TOP", "TOP advertisement" or "VIP advertisement" for a period longer than 12 months from the date of the last payment for them.
VI. Rights and obligations of the User
27. The User has the right to register a user profile on the alo.bg platform and to use the services, resources and information available on the platform in accordance with these Terms. Information on the rights of the User in relation to the processing of his personal data is contained in section XI. Privacy Policy, an integral part of these Terms.
28. The User's obligations include, but are not limited to:
28.1. not to use unregulated advertising, marketing and other techniques that are outside the scope of the services provided by the Administrator;
28.2. not to send or distribute in any way advertising, unsolicited commercial messages and letters, for the purpose of seeking and recruiting customers, through the platform's electronic messaging system. Upon receiving such messages, the User should immediately inform the Administrator.
28.3. not to disclose personal data concerning other Users, which became known to the User when using the Administrator's services, except in the cases provided by law and this Policy for the protection of personal data;
28.4. to keep secret his username and password for access to the alo.bg platform and not to provide his user profile for use by other persons;
28.5. not to post announcements, comments, messages, etc. materials that in any way violate these Terms, Bulgarian legislation or applicable regulations of the European Union, as well as those that violate the rights of third parties.
28.6. not to copy, modify and reproduce the information resources and materials published on the Internet platform;
28.7. to present evidence of the existence of the documents and registrations required by law regarding the advertisements published by him, upon request by the Administrator or by a control body within the period specified by the Administrator or the control body.
28.8. It is forbidden to repeatedly publish the same comment under one or more ads (spam). These comments will be deleted at the discretion of the Administrator. In case of repeated offense, the access of the author of the comments to the services of the Administrator will be restricted.
29. Any person who has a legal interest can file a report when he considers that an advertisement violates his rights and legal interests. A report that does not meet the requirements below will not be considered.
29.1. The report is submitted in written form in Bulgarian.
29.2. The signal should contain: identification data of the sender; contact information for feedback; specifying a specific advertisement; description of the violation; specifying the specific regulatory provision or point of these Terms that the ad violates and what the whistleblower's request consists of.
29.3. Evidence certifying the sender's rights shall be attached to the report.
29.4. When the signal is submitted by an agent, a power of attorney applies.
29.5. The administrator examines the submitted signal within 7 days from the date of its receipt. This period may be extended at the Administrator's discretion, which shall be notified to the sender.
29.6. If the report is well-founded and supported by evidence, the Administrator respects the request made with the report, if it is within his competences.
VII. Rights and obligations of the Administrator
30. The Administrator has no obligation to control the content of the announcements and advertisements published on the Internet platform, as well as to monitor whether they violate these Terms, Bulgarian legislation or applicable regulations of the European Union, copyright or related rights , or intellectual property rights, as well as to monitor for illegal use of a foreign trademark, trademark of origin, etc., nor to look for facts and circumstances indicating the performance of illegal activity.
31. The administrator has the right at his discretion, without warning and without being responsible for his actions:
31.1. to delete profiles, advertisements, photos, videos, comments, messages that violate these Terms, Bulgarian legislation and applicable regulations of the European Union, as well as those that violate the rights of third parties, as sums for the same are not refunded, in case that they have been paid;
31.2. to lock or delete ads and registrations in case of frequent corrections of the content, photos and video, as well as in the replacement of the content, photos or video of the ad with those of another product/property/service, and amounts for the same are not refunded in case have been paid;
31.3. to disable and return for correction ads that do not meet the requirements of these Terms, and amounts for the same are not refunded in case they have been paid;
31.4. to change the category and sub-category of any listing that the Administrator deems to be correct and appropriate for the relevant listing;
31.5. to postpone the publication of a User ad, in order to verify the compliance of the content of the ad with these Terms, the Bulgarian legislation or the applicable acts of the European Union.
31.6. not to accept, refuse or suspend advertisements, the content and/or layout of which violate these Terms, the provisions of current legislation, applicable EU acts, good morals, as well as when they affect or could affect the rights, economic and/or other legitimate interests of the Administrator and/or third parties;
31.7. to block the User's access to his user profile in the cases provided for in these Terms.
32. The Administrator has the right to send its Users unsolicited commercial messages, including through the system for exchanging electronic messages between users, incorporated in the Internet platform, in order to inform users about new services or about changes in the conditions of services offered so far on the Internet platform .
33. The administrator has the right, at his discretion, to limit access to part of the content of the Internet platform to persons under the age of 18.
34. The Administrator may allow or deny the creation of a new profile by a User whose data has been added to the Administrator's ban list.
35. The administrator has the right at his discretion and according to arrangements with third parties to place advertising banners and other advertising materials anywhere on the Internet platform, including in the space occupied by the advertisement, regardless of whether it is free or paid and regardless of whether the banner or the advertising material is from a competitor of the advertiser.
36. The alo.bg platform may contain links or references to sites owned or operated by third parties. The administrator has no obligation to control and monitor these links and references, nor is he responsible for the content, privacy policy or security of the sites to which they lead. If the User connects to such sites, he does so entirely at his own risk and responsibility.
37. The administrator has the right to compensation for all damages, expenses and claims of third parties that are a consequence of a violation by the User of these Terms, of Bulgarian legislation or applicable regulations of the European Union and/or unregulated use of the services provided from the internet platform.
VIII. Liability
38. "ALO.BG" EOOD is the owner of the internet platform alo.bg, but is not the sender of the announcements and advertising contained in the internet platform, is not a party or intermediary in the relationships of the Users, on the occasion of or in connection with the published announcements or advertising and has no direct or indirect control over them. The sender is solely responsible for the content of the announcement and advertisement. Users use the published information at their own risk and responsibility. In this sense, the Administrator bears no responsibility towards the User and third parties, on the occasion of or in connection with the published announcements or advertising, including in the following non-exhaustively listed hypotheses concerning:
38.1. the availability, safety and quality of the goods and the content of the services brought to the attention of the User through the published announcements, electronic references, advertising banners, photos, video, etc.;
38.2. the occurrence, guarantee, execution, amendment and termination of assumed obligations and commitments, in relation to the goods and services offered by third parties, through published announcements, electronic references, advertising banners, etc., and is not responsible for the illegal nature of the activities of third parties persons or for suffered damages and lost profits arising from these relations;
38.3. the reliability and timeliness of the published announcements and advertising;
38.4. the subjective perceptions and interpretation of the accuracy, completeness and usefulness of the information resources of the Internet platform;
38.5. materials or information published by the User on the Internet platform that in any way infringe the property or non-property rights of third parties, including copyright or intellectual property rights, as well as any other type of illegal use of a foreign trademark, trademark of origin, etc.;
38.6. damages incurred by the User as a result of illegal use of his username and password by third parties;
38.7. the opinions/comments/texts expressed by users that are illegal, offensive, defamatory, threatening, harmful, obscene in nature, etc. similar content or contains defamatory, racist, sexual, discriminatory, violent or incitement to acts of violence, terror, anti-democratic ideologies or other reprehensible words, expressions, appeals, statements, qualifications, etc.;
38.8. failure to provide the services of the Internet platform in the event of circumstances beyond its control – malicious attacks by third parties, in the case of force majeure, random events, problems in the global Internet network and in the provision of services beyond the control of the Administrator;
38.9. suffered damages and lost benefits that occurred as a result of the termination, suspension, change or limitation of the services of the Internet platform, the deletion, modification, loss, unreliability, inaccuracy or incompleteness of the messages, announcements and advertising made available through the alo.bg platform;
38.10. suffered damages and lost benefits for the User, which occurred as a result of the blocking of his user profile and/or deletion of his registration, in the case of detected violations, as well as in the provision of information about the User, in compliance with the orders of competent state authorities, requested in due course .
39. The user bears full responsibility both to the Administrator and to third parties for the content of the advertisements and advertising published by him, and in this regard for any errors or inaccuracies in the description of the goods/services in the advertisement or advertisement, for the personal messages sent, comments and signals, as well as for all your actions or actions performed through your user profile, in connection with the use of the alo.bg platform, which violate these Terms, Bulgarian legislation or applicable regulations of the European Union, including in cases of violation of copyright or related rights, as well as intellectual property rights, trademark and sign rights, as well as in cases of caused property or moral damage and inconvenience to third parties. The user is responsible for his actions even after closing his user profile.
40. The User undertakes to indemnify the Administrator for all damages suffered by the latter and/or lost benefits, including for paid property sanctions, paid compensation to third parties, attorney's fees and/or other costs, as a result of open proceedings or claims against the Administrator, in connection with announcements, comments, messages, advertising, photos, videos, etc., which the User has published in violation of these Terms, of Bulgarian legislation, of the applicable normative acts of the European Union or of good manners, etc.
41. The Administrator has the right at his discretion, without warning, to take measures against Users in case of multiple violations of these Terms, Bulgarian legislation or applicable regulations of the European Union, as well as in case of multiple reports:
41.1. In case of gross or repeated violations by a User - the Administrator has the right to delete his user profile and add his contacts to a ban list in order to prevent re-registration of the same on the alo.bg internet platform.
41.2. In the case of gross or repeated violations by a User with a monthly subscription (prepaid package ads above the free limits):
- for one violation within the current month - the Administrator has the right to delete advertisements published in violation of these Terms, Bulgarian legislation or applicable regulations of the European Union.
- for a second violation within the current month – the Administrator has the right to remove the VIP subscription and related additional services, as well as disable all photos and videos in the User's ads for a period of 7 calendar days.
- for three or more violations within the current month - the Administrator has the right to limit the User's access to the Internet platform.
41.3. At the Administrator's discretion, other measures and restrictions may be imposed.
42. Submission of misleading or wrong information to the ALO.BG team in the form of an e-mail, message or irregularity to an advertisement published on the Internet platform is not allowed, and the sender of such information will be subject to the measures according to item 41.
IX. Termination of services
43. Advertisements may be deleted in the following cases:
43.1. at any time by the User through the functionality in the Internet platform;
43.2. after the expiration of the validity of the advertisements or after their manual deactivation by the User, they remain on the servers of alo.bg for a period of 1 month, after which they are deleted by an automatic system;
43.3. by the Administrator, in the cases provided for in these Terms.
44. The user account may be blocked in the following cases:
44.1. in case of suspicion of violation by the User of these Terms, of other conditions provided for in the Internet platform, of Bulgarian legislation or applicable EU regulations, of the rights, freedoms and legitimate interests of the Administrator or of third parties;
44.2. upon receipt of a request from a competent state body;
44.3. with a request from the User, if there is a valid reason for this;
45. The user account can be deleted in the following cases:
45.1. at any time, with a request from the User, through the functionality in the Internet platform;
45.2. automatically, in case of a long period of non-use of the account (more than 1 year);
45.3. in the presence of two or more profiles of one person, the profiles are reduced to one at the discretion of the Administrator;
45.4. at the Administrator's discretion, profiles created to circumvent the restrictions established by these Terms are also deleted;
45.5. in case of violation of these Terms, of other conditions provided for in the Internet platform, of Bulgarian legislation or applicable EU regulations;
45.6. when the User's actions affect or could affect the rights, economic and/or other legal interests of the Administrator and/or third parties;
45.7. as a preventive measure against abuses when the User uses VPN/TOR/Proxy/public or other networks for the purpose of anonymization.
45.8. in other cases at the Administrator's discretion, with prior notice.
46. When deleting the account, all accompanying profile data - ads, contact information, etc. - are deleted. Deleted listings and accounts are not recoverable. Information on how personal data provided is deleted is contained in Section XI. Privacy Policy, an integral part of these Terms.
X. Copyrights and intellectual property rights
47. All copyrights and intellectual property rights on the information resources and materials published on the Internet platform are subject to the protection of the current legislation, and their unregulated use constitutes a violation of the law and entails civil, administrative and criminal penalties. criminal liability. The user confirms and guarantees that he owns or has the necessary permissions (licenses, rights, consent) from the rights holders, in connection with the content of the advertisements or advertising published by him on the alo.bg platform, giving his express consent for the Administrator to use, reproduce, distributes, creates derivative works in connection with the provision of its Services, including but not limited to the purpose of promoting them in all media formats and channels.
48. This Privacy Policy ("Policy") has been adopted in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons, in connection with the processing of personal data and on the free movement of such data and describes the practices of "ALO.BG" EOOD, EIK 102821160, with headquarters and management address: Burgas, Knyaz Boris Street ” No. 6, parter 8 in the processing of the User's personal data, in connection with the Services provided by the Administrator on the alo.bg internet platform.
Groups of persons for whom personal data is processed
49. In connection with the Services provided, the Administrator processes information about the following Data Subjects:
49.1. Users of the Administrator's services with registration, including automatic registration with data transfer from other sites, through the social networks "Facebook", "Google" and "Apple";
49.2. Users of the Administrator's services without registration;
49.3. Persons who have made inquiries by e-mail, call, requests, alerts, complaints or other correspondence to the Administrator;
49.4. Persons whose information is contained in inquiries (including by calling), requests, signals, complaints or other correspondence addressed to the Administrator.
50. In the event that a person under the age of 16 has provided their personal data without the consent of their parents and/or guardians, the latter should immediately inform the Administrator about this.
Purposes for which personal data are processed
51. The administrator processes the information provided for in the Terms of Use of the services of alo.bg and this Personal Data Protection Policy for the following purposes and on the following legal grounds:
51.1. Conclusion and execution of a contract for the Administrator's services: registration (creation of a user profile); activities to provide the services available through the platform; making payments etc.; for communication, including by e-mail, necessary in connection with the Services provided; notification of changes to the Services; providing the ability to send messages and to comment on content; to participate in online games, competitions and promotions;
For these purposes, it may be necessary to process some or all of the below categories of data.
51.2. Legal basis: fulfillment of obligations stipulated by law, such as storing information for a certain period; provision of data by order of competent state or judicial authorities, carried out in due order; implementation of the control powers of the competent state authorities; performing financial and accounting activities (e.g. issuing invoices, processing payments); fulfillment of the Administrator's legal obligations for notification of various circumstances related to the User's rights, the Services provided or data protection, etc. similar. For these purposes, it may be necessary to process some or all of the below categories of data.
51.3. Legitimate interest of the Administrator: exercise of general user administration; receiving and processing received signals, complaints, requests and other correspondence; resolving disputes, detecting and preventing malicious acts, fraud and violations; resolve technical or platform functionality issues; maintaining and administering the Services; sending messages about the services offered by the Administrator; tracking aggregate and individual user activity, such as keyword searches, postings, and transactional activity; traffic management of the Internet platform; generating anonymous statistics for the users of the platform; conducting inquiries, surveys and surveys and for statistical purposes.
The administrator may periodically send advertising (promotional) materials or messages for the purposes of direct marketing, in case of express consent to this.
For these purposes, it may be necessary to process some or all of the categories listed below.
51.4. Express consent. The processing of personal data in this case is specific and to the extent and scope provided for in the relevant consent.
52. When the information collected by and about the User does not allow the direct or indirect identification of the User as a specific individual, the Administrator may use this information or share it with third parties for any purpose.
Scope of the personal data that is processed
53. The Administrator processes personal data voluntarily provided by the User. The latter decides independently what data to provide about himself.
54. The administrator is not responsible for the voluntariness or accuracy of the data provided by individuals and does not carry out any checks in this sense. In all cases of doubt, fraud and/or abuse, the Administrator should be notified immediately.
55. The User declares and guarantees that the content and information he publishes using the Services of the Administrator does not violate the rights of third parties in connection with the protection of their personal data or any of their other personal rights, including that they have previously received their consent to such publication.
56. The administrator clearly indicates the mandatory (place an asterisk) or voluntary nature of providing each category of data and the consequences of refusing to provide them. Failure to provide information in a field marked with an asterisk may affect the ability to use the Administrator's services.
57. It should be borne in mind that the alo.bg information platform is a public environment that allows third parties to view the advertisements published in it together with the personal data indicated in them. By accepting these Terms and Policy, the User declares that he is informed, accepts and agrees that all information (including personal data) included in the content he publishes in/through the Administrator's Services will be publicly available.
Personal data that is processed
58. The Administrator collects and processes the following information from and about the User:
58.1. The registration information that the User provides in order to create a profile (account) on the platform necessarily contains a username (which is recommended not to match the User's name), a password and an e-mail address, which is necessary to confirm the registration and subsequent communication , in connection with the used Services. The registration information may also include the User's name, telephone number, city, address and any other information that the User wishes to provide voluntarily, through the registration form for any of the Administrator's Services, without being expressly requested by him.
58.2. Public information and publications - consists of publication of advertisements, comments, photos, video, electronic references (links) and any other content that the User publishes in/through the Services of the Administrator, and any personal information that accompanies such content, which may to include names, profile information, photos, etc. Public information and publications are always public, which means that they are available to anyone and can be displayed on the Internet platform or in search results of external search engines.
The user can restrict access to some of this information using the platform's functionalities or by not filling it in the relevant fields. The user himself makes a judgment about what information and data about himself he wants to make publicly available. At the discretion of the Administrator, when the processing is necessary for the conclusion of a contract or for the purposes of the legitimate interests of the Administrator or a third party, data such as names, identification number and address may also be processed.
58.3. Resume - The Platform enables the User to create and store in his profile one or more resumes (CVs), which the User can, at his discretion, send in private messages to job advertisements published on the Internet platform. The CV contains the following information: name, email, correspondence address, telephone, nationality, date of birth, gender, place of residence; education and qualifications; professional experience and information about positions held; skills; language skills; possession of a motor vehicle driving license and other additional information, including a photo. The user decides for himself what data to include in the relevant resume and if he does not wish to fill in any of the fields marked with an asterisk, he can create his resume outside the internet platform, which he can attach and save in his profile and send as provided in the platform way to the relevant job posting.
58.4. Online games, competitions and promotions. The Administrator may collect personal information such as names and contact details when participating in games, quizzes or other marketing promotions that are sponsored through the Internet Platform or on third party sites. The administrator may also process information necessary to improve the effectiveness of its advertising campaigns, including what advertisements are viewed and clicked on the web or on third-party sites.
58.5. Information from social networks and other services. If the User accesses or logs in (logs in) to the Administrator's Service account through a "social network" type service (Facebook, Google, etc.) or connects the Administrator's Service with a social network service or other services provided from third parties, the information that the Administrator processes may also include the user identifier and/or the username associated with this service, any information or content that the User has consented to be shared by it with third parties, such as the names and the profile picture, usernames on the relevant social network or other service, email address, as well as other public information. When the User accesses the Services of the Administrator through a social network service or other service provided by a third party, or when he connects the Service of the Administrator with such services, it will be considered that he authorizes the Administrator to process such information in accordance with this Policy.
If the User does not want his personal information to be shared in this way, he should not connect his account in the social network with that of the Administrator's Services and not participate in sharing the Administrator's Services in social networks.
58.6. Information about the User's activity on the alo.bg internet platform. When the User accesses or interacts with the Services of the Administrator, the Administrator may store technical information about the device from which the platform is accessed, the Internet browser and operating system used, IP address, date and time of each visit, location, the search that is performed on the Internet platform, advertisements or advertising banners that are clicked, the sites from which the platform is accessed and other information associated with the User.
58.7. Information from other sources. The administrator stores and processes information received through electronic forms on the Internet platform, through calls to the telephone exchange, by sending by regular or e-mail, for the purpose of administering and resolving complaints, signals, disputes, inquiries, requests or other questions made in communication to the Administrator.
58.8. Financial information. The Administrator processes bank account data and other bank information in connection with transactions carried out by the User through banking or through the alo.bg platform, with which services to the Administrator are paid.
58.9. Information from the system for exchanging electronic messages between Users. Registered Users have the opportunity to send each other messages in connection with the advertisements published on the Internet platform. The messages contain free text entered entirely by the User, who independently decides whether to send the message and what personal data to include in it. The administrator processes information about these messages, without their content.
58.10. Up to 30 recently visited ads from a user logged into the alo.bg platform, unless the User disables this functionality from the "Recently Viewed" menu in their profile.
Period and location of storage of personal data
59. Data is stored on technical means located in a collocation center with limited access and in premises used by the Administrator on the territory of Bulgaria. Employees having access to the technical means are obliged to treat the information as confidential. The administrator applies the following storage conditions:
59.1. Registration data, information about registration, agreement with the present Terms and Policy, consent to process personal data and consent to process data for direct marketing purposes - for the entire period of maintaining the account on the Internet platform and up to 1 /one/ year from deletion of registration;
59.2. Public information and publications on the Internet platform - The User has the opportunity to delete or archive this information at any time, but it will be stored by the Administrator without being visible on the Internet platform for other users for 1 month after the deletion of this information or the account.
59.3. Records of incoming telephone calls, necessary to improve the Administrator's services, are stored for a period of up to 3 /three/ months. For the same period, audio recordings of announcements submitted through the call center are also stored.
59.4. History of the User's activity and statements on the platform: According to the requirements of the Law on Electronic Document and Electronic Authentication Services /ZEDEUU/, a record is kept for a period of 1 /one/ year after the creation of the relevant story or event, incl. and when closing an account.
59.5. Information about the duration of the cookies used in the platform can be found in the displayed selection of preferences related to cookies.
59.6. Subscriptions for notifications of new ads with selected criteria - for the period for which the subscription is active, until its termination and/or deletion of the account.
59.7. Correspondence, complaints and signals are stored for a period of up to 5 /five/ years.
60. In the event of a legal dispute or proceeding requiring the retention of data and/or a request from a competent state authority, it is possible to retain data for longer than the specified terms, until the final conclusion of the dispute or proceeding before all instances. The stated terms may be changed in the event that a different requirement to retain the information is established under current legislation.
61. Backup. In order to ensure the reliability of the Services and to prevent data loss for technical reasons, the platform applies a data redundancy policy with a refresh period of 7 days.
Security. Technical measures
62. The administrator takes the necessary technical and organizational measures to protect the information at his disposal, including personal data, from loss, theft, disclosure, modification and against any other illegal forms of processing.
63. The measures taken are subject to regular review and constant adaptation according to the latest technical standards. In the event that the protection of personal data is violated and as a result there is a possibility of a high risk with regard to the rights and freedoms of the Users, the Administrator will take the necessary actions to immediately notify the data subjects as well as the Commission for the Protection of Personal Data , preferably within 72 hours.
Recipients to whom personal data may be disclosed
64. The administrator undertakes not to disclose personal data, except when he has received express consent from the person to whom the data refer; where provided for in this policy; in a regulatory act; if duly requested by an appropriate government/regulatory authority.
65. In certain cases, the Administrator may use, disclose or provide access to information about the User and his use of the Services so that it can be accessed, stored, used or disclosed, including in situations where the Administrator believes in good faith that this is necessary in order to: protect, exercise or preserve the legal rights, privacy, security or property of the Administrator, its employees, intermediaries and contractors; protect the security, privacy and safety of users of the Services or other members of the public; fraud protection or for risk management purposes, and where the disclosure is related to the prevention/detection of a crime.
66. The administrator may use service providers to assist him in offering his services. In this sense, the User's personal data can be processed except by the Administrator and its suppliers. For example, the Administrator may entrust services that require the processing of personal data to IT service providers, social networks, web analytics and search engines, use of tools to refine user-generated content, postal services and deliveries, etc. In all cases, they have no right to independently use personal information that they process on behalf of the Administrator and is subject to the terms of this Policy.
67. The Administrator may, at his own discretion, transfer part or all of the personal data to processors of personal data for the fulfillment of the processing purposes to which the User has agreed, subject to compliance with the requirements of Regulation (EU) 2016/679.
68. The administrator may provide the collected statistical information about the visitation of the Internet platform to advertisers/advertising agencies that keep statistics on clicks on their advertising banners and links, to prepare internal statistics, as well as for the purposes of direct marketing.
Rights of the User regarding his personal data
69. The User has the following rights in connection with the processing of his personal data by the Administrator:
69.1. Right of access to personal data. The User has the right to receive confirmation from the Administrator as to whether his personal data is being processed and, if so, to obtain access to this data, including a copy of it. A registered user of the alo.bg internet platform can access his personal data processed by the Administrator in his profile, Personal data section.
69.2. Right to rectification. The User has the right to ask the Administrator to correct his inaccurate personal data without undue delay. A registered user of the alo.bg internet platform can correct his data himself through the functionalities in the platform itself.
69.3. Right to erasure (right to be forgotten). The User has the right to ask the Administrator to delete part or all of the personal data related to him, when any of the following grounds are present: the personal data are no longer necessary for the purposes for which they were collected or otherwise processed; with withdrawn consent on which the data processing is based and there is no other legal basis for the processing; the personal data were processed unlawfully; personal data must be deleted in order to comply with a legal obligation that applies to the Administrator; personal data were collected in connection with the provision of information society services. A registered user of the alo.bg internet platform can delete his personal data on the internet platform himself, by deleting his ad in full or part of the data in the ad using the appropriate tools. The same has the possibility to delete his registration in the Internet platform from the menu "Profile" submenu "Delete profile", by entering his user password.
The Administrator deletes all personal data, with the exception of personal messages to other users, as well as other information that the Administrator is obliged to keep by law or in view of his legitimate interest.
69.4. Right to restriction of processing. The User has the right to demand from the Administrator to limit the processing of the data related to him, when: the accuracy of the personal data is disputed, for a period that allows the Administrator to make a check; the processing is illegal, but the User does not want his personal data to be deleted, but only to have its use restricted; The Administrator no longer needs the personal data for the purposes of processing, but the User requires them to establish, exercise or defend their legal claims; The User has objected to the processing pending verification of whether the legal grounds of the Administrator prevail over his interests.
69.5. Right to data portability. The User has the right to receive his personal data in a structured, widely used and machine-readable format from the Administrator. This right only applies to information processed in an automated manner, for which the User has initially given his consent or is processed pursuant to a contract.
69.6. Right to judicial and administrative protection. In cases where the User considers that his rights have been violated in one way or another, he has the right to file a complaint with a supervisory authority. The competent authority in the Republic of Bulgaria is the Commission for the Protection of Personal Data, with address: Sofia 1592, "Prof. Tsvetan Lazarov" No. 2; tel.: 02/915 35 18, 02/915 35 15, 02/915 35 19, fax: 02/915 35 25; E-mail: kzld@cpdp.bg; Website: www.cpdp.bg;
69.7. The user has the right not to be subject to a decision based solely on automated processing, including profiling, which gives rise to legal consequences for him or similarly affects him to a significant extent, unless there are grounds for this and appropriate guarantees are provided for protection of his rights, freedoms and legitimate interests.
69.8. Right to withdraw consent. If the User does not wish all or part of his personal data to continue to be processed by the Administrator for specific or all processing purposes, he may withdraw his consent at any time. Upon withdrawal of consent to the processing of personal data, which is mandatory for the creation and maintenance of a profile on the Internet platform, the user account will be deleted. Such withdrawal of consent does not affect the lawfulness of the processing based on the consent given up to the time of its withdrawal.
69.9. Right to object. The user has the right to object to the processing of personal data concerning him when the processing is based on a legitimate interest, including profiling. The user can object at any time to the processing of his personal data for direct marketing purposes.
There are certain notices regarding the Services that the User cannot opt out of receiving, such as notices of changes to the Services, the Terms of Service, the Privacy Policy, and other such notices.
Procedure for exercising the rights
70. If the User wishes to exercise any of the above-mentioned rights, he can do so with an express written request to the Administrator, submitted in person or through an authorized representative, with an express notarized power of attorney, in the office of The administrator or sent to the correspondence address below, in which case the request must be notarized. In his request, the User should include his valid e-mail, name, address and telephone number for correspondence. When submitting the request for the exercise of rights, the Administrator may require identification of the User by providing an identity document, by electronic signature or by other methods and means of identification.
71. The administrator fulfills the request in accordance with the requirements of the applicable legislation in the shortest possible time, without unnecessary delay, within a period of up to one month from receipt of the request. If necessary, this term can be extended by another two months, taking into account the complexity and number of requests, about which the User will be notified.
72. In cases determined by law and regulation, the Administrator may refuse to fully or partially fulfill a user request, for which he will be notified.
XII. Cookie Policy
73. Cookies are small text files that are sent by the server of a website and stored on the computer or mobile device used by the User. They are managed by an internet browser. When the User visits the site again using the same browser, the server of this site receives the content of the cookies sent by the browser. Each cookie is unique and contains a name (identifier), the name of the site from which it originates, an expiration date and a value (data). It allows a site to save user settings, browsing history and actions of the User, his preferences or other activity carried out on the site or other data. Usually, the cookie does not store information that allows the identification of the User as a natural person.
74. Two types of cookies are used on the alo.bg platform - permanent and session cookies. Session cookies are temporarily stored on the User's device when visiting the alo.bg platform and are deleted after closing the browser. Persistent cookies remain on the User's device for the period determined by the cookie parameters or until they are deleted.
75. The administrator uses its own cookies ("first-party cookies"), which are sent directly from the alo.bg platform and are used only by it. Cookies can also be sent by third parties that provide content or services on the alo.bg platform ("third-party cookies"). The administrator has no control over the cookies of these third parties. The latter can at any time change the terms of use of their service, the purpose and use of cookies, etc.
76. For the operation of the alo.bg platform and for the implementation of its main functions, the Administrator uses its own cookies. Their placement does not require the consent of the Users and they cannot be excluded from the Administrator's systems. In general, these cookies are used for the following purposes: identifying the User when logging into the system; possibility to save the User's data for automatic login; save privacy settings; save preferred settings; recently visited categories, subcategories, areas; providing control over connection security, data transfer and protection from unwanted external interference; settings necessary for the normal access and use of the services and informing about their absence; tracking and preventing the registration and use of multiple user profiles by one person, as well as others. cookies necessary to ensure normal, secure and quality access to the services with all their functional possibilities. Most cookies are sent in response to actions taken by the User, so they are equivalent to a service request.
77. The administrator uses the Internet analysis service Google Analytics of Google Inc. ("Google"), and this third party may use cookies. These cookies are used only for purposes related to the platform and serve the legitimate interest of the Administrator, as they enable analysis and evaluation of the way Users use the Internet platform, such as Google Analytics prepares and provides reports about this to the Administrator. The latter help the Administrator to improve the structure, navigation and content of the platform and make it as convenient as possible for Users. In general, the purposes for which these cookies are used are: calculation the number of visitors to the platform; determining the time spent by each visitor on the platform; determining the sequence in which visitors visit the various pages on the platform; improvement of some parts of the platform; optimization of the platform, etc. The information collected by cookies is stored by Google (on their servers). It is aggregated and anonymous and is not associated with a specific User. Includes technical data about the device, monitor/display, operating system, browser or application; the URL visited and the previous visit sent by the browser; device, browser and User identifiers, etc. More information can be found at the following Internet address: https://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008&sjid=4254403009732408095-EU. The user can refuse the use of these cookies by downloading and installing a browser plug-in from the following Internet address: https://tools.google.com/dlpage/gaoptout?hl=en or using the other methods described in this Cookie Policy.
78. The administrator also uses the Internet advertising services Google AdSense and Google Ad Manager of Google Inc. ("Google"), which third parties and their partners may use cookies. In general, the purposes for which these cookies are used are: to display advertisements that may be of interest to the User during a visit to the alo platform. bg; to limit the number of impressions of a particular advertisement; to track the advertisements on which the User has clicked, etc. It is possible for Google to transfer this information to third parties or in cases where these third parties process information on behalf of Google. The User may consent to these cookies at any time in the manner specified in this Cookie
Policy Cookies are also used to manage the Administrator's advertising banners on the alo.bg platform, without them containing personal data and being associated with user accounts.
80. The administrator uses the service of Google Inc. ("Google") to embed videos from YouTube on the alo.bg platform using YouTube's privacy-enhancing mode. This mode may set cookies on the user's device after the YouTube video player is clicked, but YouTube will not store personal information about playing the embedded videos. More information about this YouTube service can be found at the following Internet address: https://support.google.com/youtube/answer/171780?hl=en
81. The platform also provides an opportunity to login or registration in the system with user accounts on the Facebook, Google and Apple sites. When the User chooses to log in or register with Facebook or Google, the relevant site (Facebook or Google) may collect data about the User from his visit to the platform alo.bg.
82. The Platform also provides the opportunity for advertisements to be shared and accessed by posting links on the Facebook and Twitter sites using share buttons. The cookies of these third parties are used when enabling the functions of these buttons to share an ad. The administrator has no influence on the scope of the data that is collected by these sites. The purpose, scope of the data, their further processing and use by these third parties, as well as the User's rights in this regard, and the options for settings to protect his personal space, can be obtained from the data protection instructions of the respective sites - Facebook - https://www.facebook.com/about/privacy, https://www.facebook.com/policies/cookies/; Google - https://policies.google.com/privacy, https://policies.google.com/technologies/cookies?hl=en#how-google-uses-cookies;
Twitter - https://twitter.com/en/privacy , https://help.twitter.com/en/rules-and-policies/twitter-cookies , https://www.apple.com/privacy/ , https ://www.apple.com/legal/privacy/en-ww/cookies/
More information about the partners and the cookies used on the alo.bg platform can be found at the following internet address: https://www.alo.bg/consent/ consent_page_cookies.php
83. The alo.bg platform may contain links to other sites that have their own cookie policy. The administrator does not exercise control over these sites and is not responsible for the implementation of their privacy policies, urging Users to inquire about them in advance before visiting such sites.
84. The user can at any time manage cookies by disabling and/or deleting them. Most browsers are set to automatically accept and send cookies, but have built-in settings for cookies, validity periods and automatic deletion. These settings are usually found in the "settings", "help", "tools" or "edit" menu of the browser, through which the User can customize the use of cookies. More information about this can be found at aboutcookies.org and youronlinechoices.eu. It should be noted that these settings apply only to the specific browser in which they are made. If the User uses different browsers or different devices, he should change the settings for each browser and for each device. The most commonly used ways to prohibit or delete cookies are:
84.1. Remove cookies from a device. The user can delete all cookies on his device by clearing the browsing history in the internet browser he uses. This will remove all cookies from all sites visited, including the alo.bg platform. It should be noted that important information (eg account logins, site preferences, etc.) may be lost.
84.2. Site-specific cookie management. The user can fine-tune the control over cookies on a given site or the alo.bg platform, through the privacy and cookie settings in his preferred internet browser.
84.3. Block cookies. The user can set the internet browser he uses to prevent cookies from being placed on his device, but then he may have to manually set some parameters every time he visits a site or the alo.bg platform. Some services and features may not work at all (e.g. account login).
85. Due to the fact that cookies are necessary for the normal functioning of the Internet platform, their exclusion may lead to the complete or partial impossibility of accessing the alo.bg platform and/or services, to changing or removing preset ones by the User during previous visits to platform settings, and/or to a significant deterioration in the quality of services, for which the Administrator is not responsible. The User hereby agrees that if he blocks and/or removes some or all cookies, he will not be able to access certain functions, content or personalization provided through the Services of the Administrator.
86. The user also has all other rights regarding the protection of his personal data, in relation to the cookies used on the alo.bg platform, regulated in item 69 et seq. of these Terms and in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data.
87. This Cookie Policy is part of the Terms of Use of alo.bg services.
XIII. Changes
88. The Administrator reserves the right unilaterally and at any time to amend these Terms, the Privacy Policy and the Cookie Policy by promptly publishing these changes on the Internet platform at: https://www.alo.bg /agreement.html. They enter into force on the day of their publication at the specified email address.
89. The user is obliged to check the validity of the Terms at any time before using the Internet platform. If the User continues to use the Administrator's services after the update of the Terms and the Privacy Policy, it will be considered that he has read, accepted and agreed to the changes.
90. If the User does not agree with the changes in the Terms or the Personal Data Protection Policy, he should stop using the Administrator's services and delete his user profile.
91. For all issues not settled by these Terms and Conditions, the current Bulgarian legislation shall apply.
XIV. Contact information
ALO.BG EOOD
"Knyaz Boris" St. No. 6, ground floor 8
8000 Burgas, Bulgaria
Phone: +359 88 620 0666
Email: info@alo.bg
Data Protection Officer: dpo@alo.bg
Date: 12.01.2024
Policy Cookies are also used to manage the Administrator's advertising banners on the alo.bg platform, without them containing personal data and being associated with user accounts.
80. The administrator uses the service of Google Inc. ("Google") to embed videos from YouTube on the alo.bg platform using YouTube's privacy-enhancing mode. This mode may set cookies on the user's device after the YouTube video player is clicked, but YouTube will not store personal information about playing the embedded videos. More information about this YouTube service can be found at the following Internet address: https://support.google.com/youtube/answer/171780?hl=en
81. The platform also provides an opportunity to login or registration in the system with user accounts on the Facebook, Google and Apple sites. When the User chooses to log in or register with Facebook or Google, the relevant site (Facebook or Google) may collect data about the User from his visit to the platform alo.bg.
82. The Platform also provides the opportunity for advertisements to be shared and accessed by posting links on the Facebook and Twitter sites using share buttons. The cookies of these third parties are used when enabling the functions of these buttons to share an ad. The administrator has no influence on the scope of the data that is collected by these sites. The purpose, scope of the data, their further processing and use by these third parties, as well as the User's rights in this regard, and the options for settings to protect his personal space, can be obtained from the data protection instructions of the respective sites - Facebook - https://www.facebook.com/about/privacy, https://www.facebook.com/policies/cookies/; Google - https://policies.google.com/privacy, https://policies.google.com/technologies/cookies?hl=en#how-google-uses-cookies;
Twitter - https://twitter.com/en/privacy , https://help.twitter.com/en/rules-and-policies/twitter-cookies , https://www.apple.com/privacy/ , https ://www.apple.com/legal/privacy/en-ww/cookies/
More information about the partners and the cookies used on the alo.bg platform can be found at the following internet address: https://www.alo.bg/consent/ consent_page_cookies.php
83. The alo.bg platform may contain links to other sites that have their own cookie policy. The administrator does not exercise control over these sites and is not responsible for the implementation of their privacy policies, urging Users to inquire about them in advance before visiting such sites.
84. The user can at any time manage cookies by disabling and/or deleting them. Most browsers are set to automatically accept and send cookies, but have built-in settings for cookies, validity periods and automatic deletion. These settings are usually found in the "settings", "help", "tools" or "edit" menu of the browser, through which the User can customize the use of cookies. More information about this can be found at aboutcookies.org and youronlinechoices.eu. It should be noted that these settings apply only to the specific browser in which they are made. If the User uses different browsers or different devices, he should change the settings for each browser and for each device. The most commonly used ways to prohibit or delete cookies are:
84.1. Remove cookies from a device. The user can delete all cookies on his device by clearing the browsing history in the internet browser he uses. This will remove all cookies from all sites visited, including the alo.bg platform. It should be noted that important information (eg account logins, site preferences, etc.) may be lost.
84.2. Site-specific cookie management. The user can fine-tune the control over cookies on a given site or the alo.bg platform, through the privacy and cookie settings in his preferred internet browser.
84.3. Block cookies. The user can set the internet browser he uses to prevent cookies from being placed on his device, but then he may have to manually set some parameters every time he visits a site or the alo.bg platform. Some services and features may not work at all (e.g. account login).
85. Due to the fact that cookies are necessary for the normal functioning of the Internet platform, their exclusion may lead to the complete or partial impossibility of accessing the alo.bg platform and/or services, to changing or removing preset ones by the User during previous visits to platform settings, and/or to a significant deterioration in the quality of services, for which the Administrator is not responsible. The User hereby agrees that if he blocks and/or removes some or all cookies, he will not be able to access certain functions, content or personalization provided through the Services of the Administrator.
86. The user also has all other rights regarding the protection of his personal data, in relation to the cookies used on the alo.bg platform, regulated in item 69 et seq. of these Terms and in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in connection with the processing of personal data and on the free movement of such data.
87. This Cookie Policy is part of the Terms of Use of alo.bg services.
XIII. Changes
88. The Administrator reserves the right unilaterally and at any time to amend these Terms, the Privacy Policy and the Cookie Policy by promptly publishing these changes on the Internet platform at: https://www.alo.bg /agreement.html. They enter into force on the day of their publication at the specified email address.
89. The user is obliged to check the validity of the Terms at any time before using the Internet platform. If the User continues to use the Administrator's services after the update of the Terms and the Privacy Policy, it will be considered that he has read, accepted and agreed to the changes.
90. If the User does not agree with the changes in the Terms or the Personal Data Protection Policy, he should stop using the Administrator's services and delete his user profile.
91. For all issues not settled by these Terms and Conditions, the current Bulgarian legislation shall apply.
XIV. Contact information
ALO.BG EOOD
"Knyaz Boris" St. No. 6, ground floor 8
8000 Burgas, Bulgaria
Phone: +359 88 620 0666
Email: info@alo.bg
Data Protection Officer: dpo@alo.bg
Date: 12.01.2024
