Our online forms and systems

Some of our forms and systems will be offline between 7:00pm on Tuesday 23 April and 7:00am on Wednesday 24 April. Forms or payments submitted or made by phone after 8:30pm may not be received. To find out more about the section 114 notice, visit our section 114 page

Privacy statement

Overview

As a local authority Birmingham City Council (the council) collects, holds and processes a considerable amount of personal data about individuals who interact with the council. This allows us to provide our services more effectively.

We understand that your personal data is important to you, and we have a responsibility to you regarding the information we hold about you, to ensure that the information we collect, and use is done so proportionately, correctly and safely.

Being transparent with you and providing accessible information about how we use your information demonstrates our commitment to ensuring our compliance with the Data Protection Act 2018 (DPA 2018) and the United Kingdom General Data Protection Regulations (UK GDPR).

Data protection laws reinforce rules regarding information handling which Birmingham City Council will follow.

We are committed to safeguarding your privacy and in this notice, we explain how we will handle your personal data.

rating button